Puwavuro

Niba hari amakuru y’inyongera waha uwo utumye  (ifoto, inyandiko, video,…) kugira ngo arusheho gusobanukirwa, koresha iyi upload:

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Shipping Policy

Ubazwa iki gicuruzwa ni na we ufite inshingano yo kukigeza ku wagitumije.

Indangagaciro zikurikira zigomba kuranga ugeza igicuruzwa ku wagitumije: 

  1. Gusobanukirwa: Ni ngombwa kumenya neza icyo umukiriya yifuza byaba ngombwa ukamusobanuza kugira ngo utamuha ibyo atasabye.
  2. Kunyaruka: Igihe umaze kubona komande, hita ushakira umuguzi ibyo yatumije utazaririye.
  3. Gutoranya: Ni ngombwa guha umuguzi ibicuruzwa by'indobanure kandi byuje ubuziranenge.
  4. Ubunyangamugayo: Amafaranga umuguzi atanga agomba gukoreshwa neza kugira ngo ibyo yishyuriye bihuze agaciro n'igiciro cyabyo.

Iyo amenyeshejwe ko hari komande imureba

  1. Gushaka igicuruzwa.
  2. Kwishyurira icyo gicuruzwa no gusaba inyemezabuguzi mu izina ry'umukiriya.
  3. Gutwara icyo gicuruzwa cyangwa kucyoherereza umukiriya.
  4. Gusaba umukiriya kuzuza fomu y'uko yabonye icyo gicuruzwa.

Refund Policy

Mu gihe bigaragaye ko habayeho kwibeshya uko ari ko kose umukiriya agahabwa igicuruzwa kidahuje n'icyo yishyuriye, ni ngombwa ko aguranirwa byaba bidashoboka akishyurwa amafaranga yatanze nta kindi asabwe.

Icyakora amafaranga arenga ku yo yari yatanze agura icyo gicuruzwa ni umukiriya uyishingira.

Cancellation / Return / Exchange Policy

Mu gihe bibaye ngombwa ko komande umukiriya yakoze iseswa, asubizwa amafaranga ye.

General Inquiries

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Ibisobanuro

Apollinaire
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